Terms of Service

Terms of Service



Welcome to Teletherapy.io. WebTribes Inc. provides the Teletherapy.io website (“Website”) to you, the Member, subject to the following Terms of Service. By using our Website, you, (“Member”), agree to be bound by these Terms of Service. Please read them carefully. If you do not agree to these Terms of Service, please do not become a Member of Teletherapy.io. You can review the most current version of the Terms of Service at any time here.


A. Member Access and Benefits

Teletherapy.io provides Member with access to:

Teletherapy.io, teletherapy platform, where Member can use software for online scheduling, SMS and email reminders, online intake forms, therapy notes, billing, secure client messaging and secure video sessions (which requires a separate medical privacy agreement).

B. Membership with Teletherapy.io

Membership with Teletherapy.io begins when a new Member completes the registration process. Completion of the registration process is all that is required to become a Member and the attendant obligations of being a Member.

Immediately upon completion of the registration process, the Member has access to use the Teletherapy.io platform.  It is the member’s responsibility to make use of the service and no refunds are permitted if the member does not make use of the service provided.

The membership fee for Members is $29.95 (USD) per month per clinician with month-to-month automatic recurring billing. If Member and any additional clinicians use Group Rooms for video sessions, there is an additional fee of $0.24 per participant per hour that will be charged monthly on the subscription renewal date. If Member is using Stripe for billing their clients, additional transaction fees are applied per transaction (view rates in payment section of dashboard). The Member acknowledges that the fee and Terms of Service for the Teletherapy.io Membership are subject to change, and that Teletherapy.io reserves the right to revise rates and terms under this contract at any time.

Members may cancel their membership to Teletherapy.io at any time without refund by completing the cancellation form found within the Billing Details section of their account section. The purpose of the cancellation form is to confirm identity and to gather helpful feedback; thus requests to cancel membership solely by email are not acceptable. If a Member cancels membership he or she will not be charged for the next scheduled recurring bill and all access to the teletherapy platform will be removed immediately. If Member has outstanding balance from Group Rooms video sessions, that balance will be charged to Members credit card upon cancellation. Absolutely no refunds or pro-rated amounts will be given to Members who cancel before their term of service expires. Absolutely no refunds or pro-rated amounts will be given to Members who chose not to renew their membership. Absolutely no refunds or pro-rated amounts will be given to Members for any reason whatsoever except in cases of Members who have referred another Member to Teletherapy.io.

C. Payment

Member authorizes Teletherapy.io to automatically charge the fee to Member’s credit card one time per month, during the course of membership. Member acknowledges that Teletherapy.io does not save or maintain any credit card information on the Teletherapy.io server and instead uses Stripe Merchant Services to store credit card information and process credit card transactions via a secure and encrypted SSL page to ensure the highest safety for all transactions.

If and when a Member’s credit card declines the periodic membership fee, Teletherapy.io’s system will continue to attempt the transaction on a daily basis. Teletherapy.io will make every effort to contact the Member should the Member’s credit card decline. If a Member’s account is left unpaid Teletherapy.io will keep the Member’s account active for up to 10 days from the time the Member’s membership dues transaction first failed. Members will continue to be responsible for paying their past due amount and any future past due amount that accrues, up to 10 days past due.

If Member is using Stripe for billing their clients and a refund or chargeback is requested, that refund will be taken from Members Stripe balance. If no Stripe balance is available, Teletherapy.io will charge your credit card on file the amount equal to the refund with no additional fees.

D. Referral Benefits

There is a “free month for every new Member you refer” offer which is extended to all Teletherapy.io Members. Members can refer as many new Members to Teletherapy.io as wanted and will receive one free month of membership for every referral which subsequently joins Teletherapy.io. Take advantage of this offer by having the referred Member enter your first and last name in the “Referral” field during sign-up. To receive a free month of membership, the referred Member must enter your first and last name during their initial sign-up with Teletherapy.io.

Members with month-to-month memberships who successfully refer a new Member to Teletherapy.io will receive a free month added to their account – giving them the next month free. If you cancel your membership or no longer have a membership this offer is void and you will forfeit any earned free months.

E. Messaging

This Service may include service announcements and/or administrative messages from Teletherapy.io. These communications are considered part of Teletherapy.io Membership, and the Member will not be able to opt out of receiving them.


Member agrees that Teletherapy.io is under no obligation to the Member except to provide the access and services described in Section 2, above.

A. Disclaimer

Teletherapy.io makes no representations or warranties of any kind, either expressed or implied with regard to our Website, its content, or its operations. To the fullest extent of the law, Teletherapy.io disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Member agrees that Teletherapy.io has no liability of any kind whatsoever to the Member or to any individual, group, partnership, or corporation who may use the Service.

B. Assumption of Liability

Member agrees to assume all liability for content published (including information, illustrations, files, images, claims, data, text, software, music, sound, photographs, graphics, video, messages, or other materials) including accounts that has edited (“Content”), and agrees to assume any and all responsibility for claims occurring therefrom against Teletherapy.io.

C. Sharing of Personal Information

Member agrees that all personal information entered by the Member and stored by Teletherapy.io may be transferred and shared in the event that Teletherapy.io should be sold or given to another organization, corporation, or individual.

D. Indemnification

Member agrees to indemnify, defend, and hold harmless Teletherapy.io against any loss or liability resulting from Content, whether the Member’s Content has been edited by Teletherapy.io or not, including, but not limited to, any claims by third parties who may use Member’s services.

Member agrees to indemnify, hold harmless, and defend Teletherapy.io and its licensors, suppliers, officers, directors, employees, agents, affiliates, subsidiaries from and against any and all liability, loss, claim, damages, expense, or cost (including but not limited to attorneys’ fees), incurred by or made against the Indemnified Parties in connection with any claim arising from or related to your use of the Teletherapy.io website, the placement, posting, or transmission of any messages, information, content, or other materials on or through the Teletherapy.io website by Member or users of Member’s account, the editing, altering, or changing of Member’s profile (including text, content, grammar, and spelling changes) made by the Teletherapy.io editorial team, or any breach or violation of these Terms of Service by Member or users of Member’s account.

E. Intellectual Property Rights

Member understands that all trademarks and other claims of intellectual property rights, information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials, whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, the Member, and not Teletherapy.io, are entirely responsible for all Content with your account at Teletherapy.io, regardless of authorship or origination. Teletherapy.io, does not guarantee the accuracy, integrity, or quality of such Content. Member agrees to observe all statutes, ordinances, rules, and regulations with respect to the use of Teletherapy.io and the intellectual property rights of all persons who may claim an interest in any Content. Under no circumstances will Teletherapy.io be liable in any way for any Content whether or not Teletherapy.io originated or any other Service provided by Teletherapy.io pursuant to Member’s participation in the Website.

Member agrees Teletherapy.io does not claim ownership of Content which you, the Member, submit or make available for inclusion on the Service. Additionally, Teletherapy.io does not claim ownership of profile Content that Teletherapy.io has edited, altered, or changed. By submitting Content for inclusion on the Service, Member represents to Teletherapy.io that with respect to such Content, Member is the owner of all brand names, logos, and trademarks, or the duly authorized representative or licensee of such owner, and will indemnify and save Teletherapy.io free and harmless from any liability arising out of the use of such brand names, logos, and trademarks included in such Content.

F. Member’s Membership Duties, Obligations, and Limitations

Member agrees to provide true, accurate, current, and complete information about themselves and their practice as prompted by the Service’s sign up procedure and to maintain and update the Member’s profile and data to keep it true, accurate, current, and complete.

Member agrees to choose a username and password as part of the Service’s registration process. Member is responsible for maintaining the confidentiality of the password and account and is fully responsible for all activities that occur under your password or account or membership. Member agrees to immediately notify Teletherapy.io of any unauthorized use of your password or account or any other breach of security, and ensure that you exit from your account at the end of each session.

Member agrees that Teletherapy.io has the right to suspend or terminate your membership and refuse any and all current or future use of the Service for any cause and without prior notice.

Member agrees that Teletherapy.io reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Member agrees that Teletherapy.io shall not be liable to Member or to any third party for any modification, suspension, or discontinuance of the Service.

Member agrees that any links to third party sites are provided solely for convenience. Such sites are not under the control of Teletherapy.io, and Teletherapy.io is not responsible for their content, any changes or updates to them, or the collection of any personal data or information by the operators of such sites.

Member agrees that advertisers and sponsors are not related to Teletherapy.io other than by a business relationship. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between Member and such advertiser. Member agrees that Teletherapy.io shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, products, or services or as the result of the presence of such advertisers on the Service.

Member agrees that this Terms of Service Agreement is periodically reviewed and updated as needed and that it is the Member’s responsibility to stay abreast of these changes. Member is responsible for comporting their usage of the Services provided by Teletherapy.io to the most current Terms of Service Agreement.

G. Electronic Communications

Member consents to receive communications from Teletherapy.io electronically. Teletherapy.io will communicate with you by email or by posting notices on this Website. Member agrees that all agreements, notices, disclosures, and other communications that Teletherapy.io provides to you electronically satisfy any legal requirement that such communications be in writing.

H. Prohibitions

Member agrees to not use the Service to:

  • upload, post, email, transmit, or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;
  • upload, post, email, transmit, or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
  • upload, post, email, transmit, or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  • intentionally or unintentionally violate any applicable local, state, national, or international law;
  • create a competing website offering the same or substantially similar services to those provide through our Website or Service;
  • decompile, disassemble, or reverse engineer our Website, Service, and any related software found herein;
  • redistribute our Content in any manner, including, but not limited to, sale, license, lease, rental, subscription, or any other distribution mechanism.
  • receive client credit card information without using PCI compliant Stripe.

I. Miscellaneous Legal Provisions

Member agrees that these Terms of Service, the Membership and placement and publication of information and content on the Teletherapy.io website are governed by the laws of the State of California, without regard to its conflict of law principles. Member agrees that the City of San Marcos, and the Municipality of San Marcos, in which Teletherapy.io is located, shall be the forum for any legal action relating to our Website, Content, and Service placed or published. Any cause of action by you with respect to our Website, Content, or Service, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of this Terms of Service be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content is in conflict or inconsistent with this Terms of Service, this Terms of Service shall take precedence. The failure of Teletherapy.io to enforce any provision or right of these Terms of Service will not constitute a waiver of such provision or right.

Member also acknowledges the existence of the Terms of Service and Terms of Use Agreement which outlines the service and use conditions applicable to all users of Teletherapy.io and agrees, by virtue of visiting Teletherapy.io, to all of the conditions contained in the Terms of Service and Terms of Use Agreement.

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.

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